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Contact us for support

Chat, email, message or even give us a quick call. Our in-house U.S. local support team are here to help.
Tried self-troubleshooting yet?
A majority of problems can be quickly resolved by the following software fixes:

Update and/or restore the software on your iPad/iPod/iPhone.

Updating is a snap when you connect to any computer loaded with the most recent version of iTunes.

For Windows and Android devices.

Please visit your manufacturers website for details on software updates.

Perform a hard reset on your mobile device.

Please refer to your device’s user manual for instructions on how to perform a hard reset.

Reset your NYNE unit.

This is much simpler than you may think! Just unplug the unit from all power sources. Wait about 15 minutes in order to make sure the unit has lost its charge, then plug it backpin.

Still having trouble? We're happy to help! Click on the Contact links above and let us know what's going on.